Returns

RETURNS

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At Sweet Bee Organics, we have a 30 day return policy on all unopened and unused products. Since our products are handmade and consumables, we cannot accept returns if they have been opened and used.

All returns are at the customer's expense. Please ensure you include a note with your order number and email address in your return, as well as your own address as the return address on the box. This allows us to identify your order so we can process your refund! 

Please send your items safely, securely and well packaged to:
RETURNS
Sweet Bee Organics
Unit 1A Mezzanine
Station Approach
Frome
Somerset
BA11 1RE

Once received intact and in a re-sellable condition, we will be able to refund your item! 

Our products are always handmade and packaged in glass. Should your order arrive damaged, please do not hesitate to get in touch.