Your next order could be completely free

No purchase is necessary to enter or win. A purchase will not improve your chance of winning. A free postal entry route is available and is set out in full at section 4.

1. Promoter

Lucky 7 (the "Promotion") is run by Sweet Bee Organics Ltd., Unit 1 Station Approach, Frome, Somerset BA11 1RE, United Kingdom (the "Promoter").

2. Eligibility

Open only to legal residents of the United Kingdom, including Northern Ireland, who are at least eighteen years old at the time of entry. The Channel Islands and the Isle of Man are not part of the United Kingdom and are not included. The Promotion is not open outside the eligible area, specifically including but not limited to the Republic of Ireland, the European Union, the United States and Canada. A separate promotion runs in the United States under its own rules; an entry cannot be made under both.

Employees, officers and directors of the Promoter, its affiliates and agencies involved in administering the Promotion, and their immediate family members (spouse, parent, child, sibling and their respective spouses) and members of their households are not eligible. Entries must be submitted by individuals on their own behalf. By entering, participants agree to these rules, subject to their mandatory statutory rights.

3. Promotion period

The Promotion begins at 08:00:00 GMT on 1 November 2026 and ends at 23:59:59 GMT on 30 November 2026 (the "Promotion Period"). All time references are to GMT unless expressly stated otherwise. The Promoter's synchronised entry records are the official timekeeping records, subject to correction of demonstrable errors.

Postal entries must be postmarked during the Promotion Period and received by 6 December 2026 (the "Postal Receipt Deadline"). No entry may be submitted before the Promotion Period begins.

4. How to enter

There are two ways to enter. Both are free to use and neither improves on the other.

Entry through an order

During the Promotion Period, visit https://www.sweetbeeorganics.co.uk (the "Website") and place an eligible order, supplying your own accurate name, residential address and email address. An eligible order is a genuine retail order placed by an eligible individual on the Website, accepted by the Promoter with successful payment authorisation during the Promotion Period. Each such order counts once, irrespective of the number of products ordered.

Abandoned baskets, failed payments, test orders, orders placed in person at the Promoter's premises, wholesale or resale orders, and orders placed outside the Promotion Period do not qualify. Orders containing a gift card do not qualify.

Entry occurs when the Promoter's system records successful acceptance and payment authorisation, not when a basket is created or checkout begins. Merely placing an order does not guarantee a prize. A non-winning order is processed, fulfilled and charged under the ordinary purchase terms. A winning order is also fulfilled, and the prize is the refund described at section 7. All purchases remain subject to applicable consumer rights and to the Promoter's lawful purchase and return terms.

Free postal entry

To enter without buying anything, hand print legibly on a plain sheet of paper your full name, complete residential postal address, email address, telephone number and the words "Lucky 7". Place the sheet in a properly addressed envelope with normal prepaid postage and post it to:

Lucky 7, Sweet Bee Organics Ltd., Unit 1 Station Approach, Frome, Somerset BA11 1RE, United Kingdom.

Each envelope may contain one entry. A person may send further separate envelopes provided this does not exceed the combined four entry limit at section 5. No receipt, product, payment to the Promoter or purchase information is required. Ordinary postal charges apply. First or second class post is sufficient; no tracked, special delivery or premium postal service is required or receives preferential treatment. Entries must satisfy both the postmark and receipt deadlines. Proof of posting is not proof of receipt; a missing or illegible postmark will be assessed using reliable postal evidence, without arbitrary rejection.

Postal entries will be logged promptly under a documented receipt procedure. Each entry will be assigned its actual receipt date and, where available, time. Entries received together without a reliable order of receipt will be randomly ordered using a verifiable process. For the combined per person entry limit, an order's acceptance timestamp and a postal entry's receipt timestamp determine priority, with verifiable random ordering for otherwise unresolved ties. The Promoter will not delay or reorder entries to influence winners. Postal entry does not require an online account. Non-winning postal entrants will not be notified.

Please note that the two routes win different prizes. An order entry wins a refund of that order, as set out at section 7. A postal entry wins a gift card at the average value of the refunds awarded during the Promotion Period, as set out at section 8. Both routes have the same one in seven chance of winning.

5. Entry limit and general entry requirements

Limit of four entries per person for the whole Promotion, regardless of method of entry, number of orders, email addresses or accounts. For example, three eligible order entries and one eligible postal entry exhaust the limit. Each eligible order or postal submission provides one entry; buying additional items or spending more on an order does not provide additional entries.

Only a person's first four otherwise eligible entries, determined under the chronological procedures in these rules, will count. Later orders may still be accepted and charged in the ordinary course but do not provide entries and do not count toward the order entry sequence. This limitation is disclosed before checkout.

The Promoter will reconcile both methods using the entrant's name, address, email address and other reasonably necessary identifiers. Participants may not use different identities, accounts or addresses to evade the limit. Bona fide separate members of a household may each enter. Entries submitted through agents, bulk entry services, bots or other automated entry tools, and fraudulent, materially incomplete or illegible entries, are void. Normal accessibility aids and ordinary website checkout tools are permitted. No marketing subscription or consent to unrelated advertising is required to enter or to receive a prize.

6. Winner determination

Order entries. All eligible order entries are placed in a single continuous chronological sequence starting at one at the beginning of the Promotion Period. Eligible order entries numbered 7, 14, 21, 28 and each subsequent multiple of seven hold a winning position. The counter does not restart daily or for each customer. Simultaneously accepted orders are sequenced using the Website's auditable transaction sequence.

Postal entries. All eligible postal entries are placed in a separate continuous sequence starting at one. Eligible postal entries numbered 7, 14, 21, 28 and each subsequent multiple of seven hold a winning position. This counter does not restart daily. Entries postmarked in time and received by the Postal Receipt Deadline are included even if processed after 30 November 2026.

The two counters are separate. Each complete group of seven eligible entries within a sequence produces one winning position; an incomplete final group produces no winner. This is a sequential selection mechanic, not a random draw. One winning position exists per seven eligible entries in each sequence, but that ratio does not establish an independently randomised one in seven chance for every entrant. Results depend on an entry's position and on total participation. No live counter will be disclosed or made available for manipulation. The Promoter and its service providers may not place entries to occupy or alter winning positions.

If the entry holding a winning position cannot take the prize, because the order was cancelled, had already been refunded in whole or in part, was placed by or on behalf of the Promoter, or failed the verification or fraud checks described in these rules, that entry keeps its position in the sequence and the prize passes to the next entry within the same group of seven that can take it. If no entry in that group can take the prize, section 10 applies. Positions are never renumbered.

Only eligible entries within the combined entry limit advance a counter. The system and the postal administration therefore verify eligibility and the combined entry limit before counting an entry. Once a valid entry has occupied a position, a later ordinary return or cancellation does not renumber other valid entries or move an already determined winner. Any verified fraud or technical error will be handled under sections 10 and 11, without arbitrary changes to valid winning positions. The Promoter will maintain an auditable record of counting, verification, notifications and awards.

7. Order refund prizes

Each verified order winner receives a refund equal to the total amount actually paid for the winning order after discounts, subject to a maximum of £1,000. Orders containing a gift card are not eligible. The refund is issued in pounds sterling to the original payment method. A winner keeps the products purchased, subject to ordinary lawful fulfilment and return terms.

Approximately two to three hours after a winning order is placed, the Promoter will send confirmation to the order email address, and will initiate the refund at the same time following the required automated eligibility checks. The notice will accurately identify whether the refund has been initiated or completed; payment provider posting times vary, and funds usually reach the account within three to five working days.

A refund already credited cannot be claimed a second time through a return, cancellation or chargeback. If a winner lawfully returns products, applicable consumer rights remain intact, but the same payment will not be refunded twice. The Promoter will provide an equivalent monetary payment if a valid prize refund cannot be returned through the original payment method.

8. Postal entry gift card prizes

Each verified postal entry winner receives one electronic Sweet Bee Organics gift card. The face value equals the arithmetic mean of the refund prizes awarded to verified order winners in this Promotion during the whole Promotion Period, calculated after the order winning records are finalised and rounded up to the nearest penny. Only refund prizes awarded under this Promotion are included; unrelated returns, refunds and non-winning orders are excluded. A later ordinary return does not reduce the recorded prize value. Each order winning prize is included once, including multiple valid wins by one person.

Gift cards are issued in pounds sterling and are redeemable on https://www.sweetbeeorganics.co.uk toward products. No purchase exceeding the gift card balance is required; any unused balance remains available for later use. The cards have no expiry date and no service, inactivity or redemption fees. They are not redeemable for cash except as required by law and are not transferable for resale. The Promoter will replace an undelivered or unusable code after reasonable verification. All material redemption restrictions are disclosed before entry; ordinary gift card terms cannot reduce the rights granted by these rules.

The Promoter will notify potential postal entry winners by email on or about 10 December 2026 and will send each verified winner the gift card by email. The email will state the gift card amount and redemption instructions. Non-winning postal entrants will not be notified.

9. Prize numbers and values

The number of order refund prizes equals the number of complete groups of seven eligible order entries. The number of postal entry gift card prizes equals the number of complete groups of seven eligible postal entries. The value of each refund prize depends on the winning order and is capped at £1,000. The gift card value is determined under section 8.

A person may win on each of their four valid entries, for a maximum of four prizes. Prizes are not transferable or exchangeable at the winner's election, except where the law requires otherwise. If fulfilment becomes impossible for reasons outside the Promoter's reasonable control, the Promoter may provide a substitute of equal or greater value that does not materially disadvantage the winner, subject to applicable law. The Promoter will not substitute a gift card for an order refund prize without the winner's agreement.

10. Verification and fulfilment

All potential winners remain subject to verification of eligibility, entry limits and compliance with these rules. The Promoter may request reasonable proof of identity, age and residence, and any tax information legally required to report or deliver a prize. Do not send sensitive identification or tax documents with a postal entry. Verification requests will identify a secure response method and allow at least fourteen days from the request, together with a reasonable extension where appropriate. No fee, purchase, marketing consent or broad publicity release is required to claim a prize.

For an undeliverable winner email, the Promoter will make a reasonable further attempt to make contact using available entry information before treating the prize as unclaimed. A potential winner may be disqualified for demonstrated ineligibility, fraud, refusal of reasonably necessary lawful verification, or failure to respond after reasonable notice and opportunity.

Where a prize cannot be awarded within the group of seven under section 6, it will, where lawful and practicable, be awarded through a documented random selection from other eligible non-winning entries in the same sequence after final verification. No alternate award may exceed the four prize limit. The Promoter will not withhold a validly won prize merely because its estimate of participation or prize cost was exceeded.

Winners are responsible for any taxes legally imposed on them in connection with prizes. The Promoter will comply with applicable reporting obligations and will not require a winner to pay the Promoter a fee to receive a prize.

11. Extraordinary events

The Promoter may disqualify a participant upon reasonable evidence of material rule violations, fraud, tampering, intentional interference with fair administration or attempts to evade the entry limit. The Promoter may pursue remedies available by law for intentional damage or interference. The Promoter's reasonable administrative determinations are subject to applicable law, correction of error and participants' rights to challenge them.

If fraud, a material technical failure, a postal disruption or another event outside the Promoter's reasonable control makes fair administration impossible, the Promoter may suspend only the affected portion for as long as reasonably necessary or, as a last resort, modify or terminate it, subject to applicable law. The Promoter will give prompt notice on the Website, preserve valid entries and accrued prize rights, and use a fair, independently supervised procedure where required to award affected prizes. The Promoter will not retroactively reduce a valid prize, change a result for commercial convenience, or extend a deadline merely because participation was lower than anticipated. Any closing date change must be legally permissible and must not unfairly disadvantage existing or prospective entrants.

12. Responsibility

To the extent permitted by applicable law, the Promoter, its affiliates and their respective service providers, officers, directors and employees are not responsible for failures outside their reasonable control, including postal loss, third party network outages, email filtering or payment provider posting delays. This provision does not excuse the Promoter's own legally actionable conduct or its obligation to administer the Promotion fairly and award valid prizes. Participants should retain order confirmations and copies of correspondence.

To the extent permitted by law, participants release those parties from claims arising from participation or use of a prize, except claims arising from fraud, wilful misconduct, gross negligence, breach of a non-excludable duty or other liability that cannot lawfully be excluded. Nothing in these rules excludes or limits liability for death or personal injury caused by negligence, for fraudulent misrepresentation, or for any mandatory consumer, privacy or other statutory right. No provision waives a remedy or imposes a damages cap where doing so would be unlawful. Product warranties and rights concerning the underlying purchase remain available.

13. Privacy and winner information

The Promoter will use entry and winner information to administer the Promotion, verify eligibility, contact winners, deliver prizes, prevent fraud and comply with legal and record keeping obligations. The Promoter's privacy notice is available at https://www.sweetbeeorganics.co.uk/policies/privacy-policy. Information may be shared with processors, fulfilment providers, advisers and regulators as necessary for those purposes, subject to applicable safeguards. Entry does not automatically enrol a participant in marketing.

To request information confirming valid awards, write to the Promoter at its address above marked "Lucky 7 winners", with a return email or postal address, by 1 February 2027. Subject to applicable law, the Promoter will make available winners' surnames and county and prize information, without publishing street addresses, email addresses or sensitive identifiers. Entrants may object to publication or request reduced disclosure by writing to the Promoter before disclosure. The Promoter may still provide required information to regulators or to the Advertising Standards Authority. Any additional use of a winner's name, image or testimonial in advertising requires separate voluntary consent.

14. Governing law and contact

These rules and the Promotion are governed by the laws of England and Wales. Participants retain all non-waivable protections and may bring proceedings in any court available to them under applicable law. Nothing in these rules imposes mandatory arbitration, a class action waiver or exclusive foreign court jurisdiction on a consumer. If a provision is held invalid, the remaining provisions continue to apply to the extent lawful, without altering the essential prize promises or participants' mandatory rights.

Questions or complaints may be addressed to Sweet Bee Organics Ltd., Lucky 7, Unit 1 Station Approach, Frome, Somerset BA11 1RE, United Kingdom, or to hello@sweetbeeorganics.co.uk.